"Personal Information" is information about you, and includes your name, address or credit card, birth date, email address, telephone number, feedback, comments, or other information such as cookies, described below in "Website" (collectively "Basic Personal Information") as well as other information, such as usage, wizit device identification, time of use, that we may collect through your use of the Service. Personal Information also includes customer wirelss network information like SSID, BSSID which relates to the technical configuration of the wi-fi network, type, destination, location, and amount of your use of the Service. Personal Information does not include aggregate customer data (collective data about our customers from which customer names or other identifiers have been removed) or other information not deemed CPNI by the Communications Act of 1934, as amended, or the Federal Communications Commission's rules and regulations, as they may be changed from time to time.
How We Collect Personal Information
Personal Information is collected when you purchase our products or services online or otherwise interact with us online, for example when you visit our website or use our wiZit product services, complete an online customer satisfaction survey or correspond with us.
We may also collect or purchase certain Personal Information such as names, postal addresses and phone numbers from third parties for marketing purposes. (You should always check the privacy policies of other service providers to ensure you understand your privacy choices before subscribing to or purchasing any service.)
How We Use Personal Information
Sterizon will not use or disclose Personal Information, other than as set forth herein or as described in our customer service agreements with you.
We may collect, use, and disclose your Personal Information for the following reasons:
- to provide you access to the Service or to initiate, render, bill or collect for our products and services or to complete a transaction;
- to market, sell, offer or provide you with products and services you have purchased or subscribed to, including Wi-Fi devices, related equipment, additional services, or information services to you;
- to protect our rights or property or to protect customers or other telecommunications carriers from fraudulent, abusive, or unlawful use of, or subscription to, our services;
- to provide information regarding products or services, referrals, or administrative services to you when you contact us and approve of our use of the information during the course of the call;
- to provide information regarding troubleshooting of the products or services to you when you contact us for service issues
- to enforce or apply our service agreements with you;
- to our vendors and suppliers who bill, provision, and provide us with services we use to provide you with services;
- to affiliates, agents, contractors, employees, suppliers, vendors, service providers, and joint venture partners who provide communications-related products or services ("Affiliates") but not for their promotional use;
- to comply with governmental laws, regulations and orders (including subpoenas relating to personal or private electronic communications transmitted on our networks and/or other information about our business or our subscribers) and to cooperate with governmental investigations.
Sterizon is constantly striving to enhance the quality and selection of the products and services that we offer to you as our customer. As a result, we may also share information, including Personal Information, about you with others such as retailers and direct marketers that we select in an effort to make you aware of additional products and services that may be of interest to you. Unless you change your communications preferences or opt out as set forth below in the paragraph entitled "Access to Personal Information", we or our Affiliates may contact you for marketing purposes via phone, email, text message, picture message, auto dialer, fax or direct mailing or otherwise via our website.
From time to time you may be able to participate in contests, giveaways or other promotions. All Personal Information you provide will be used in accordance with this Policy except as otherwise set forth in such promotions. In addition, from time to time we may request users to participate in customer satisfaction surveys. These surveys are voluntary. Any Personal Information you provide in connection with these surveys will be used for our internal business purposes for improving the use and satisfaction of our products and services, our website and our network.
Information about our users, including Personal Information, may also be disclosed as part of any merger, acquisition, sale of company assets, contribution, or formation of joint ventures, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which Personal Information would be transferred as one of the business assets of the company. Sterizon may also disclose Personal Information to credit reporting agencies.
Upon your request, Sterizon may disclose your Personal Information to an individual designated by you.
In addition, Sterizon may create and share aggregate data about our customers.
You can browse our sites anonymously by choosing not to provide us with any personally identifiable information, such as your name or e-mail address, during your visits to our sites. When you browse this way, we won't be able to link your online activity with the accounts you have with us.
Browsing anonymously after you've identified yourself involves setting your browser to disable cookies and similar files or by deleting the cookies and similar files that you have accepted from us. To do this, you'll need to follow your browser's instructions for disabling cookies or deleting cookies. Please note that the use of certain online products, such as Online Banking, do require the acceptance of cookies or similar files.
We use commercially reasonable efforts to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms on our website, we encrypt that information using secure socket layer technology (SSL). However, at this time, we do not utilize encryption technology for all Personal Information transmitted via the Service. Moreover, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable safeguards to protect your Personal Information, we cannot guarantee its security. If you have any questions about security on our Web site, you can send email us at Web_privacy@Sterizon.com.
Sterizon makes no representation or warranties about the security of its wireless Web access services or that your use will be error-free, uninterrupted, or free of infection by viruses or other malicious codes or acts of third parties beyond our control. In addition, Sterizon has no control over the security of other sites on the Internet you might visit or from which you might purchase products or services.
Security Measures You Can Implement
It is your responsibility to keep your user name, password or other access information safe and confidential to protect against unauthorized access to your account information. It is important to also maintain control over your password to prevent unauthorized access to your wireless device, your service account and your voicemail. If you write your password down, keep it in a secure location. You should also change your password periodically. Do not give your password to someone else unless you intend them to have the same full access and ability to make changes to your account.
Consumer Protection Notice
If anyone calls you soliciting a "too good to be true offer," simply hangup and contact the Sterizon Customer Service to validate the promotion. Do not give out your credit card information, password, bank information, or other Personal Information over the phone or via email unless you are the one who initiated contact with Sterizon and are confident such disclosure is being made to an authorized representative of Sterizon. Be sure to type anytime you wish to access our site. Do not rely on links contained in an unsolicited email or provide Personal Information as a result of clicking on any links contained in an unsolicited email.
Sterizon retains all of the information it collects under this Policy for as long as there is a business need for such information.
If we decide to change this Policy, we will post those changes to this Policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to change, modify, add or remove portions of this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page.
All Policy changes will take effect ten (10) days after their posting on the Website. Your continued use of the website and/or Service following that period after the posting of changes to this Policy will mean that you accept such changes.
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